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WELCOME TO THE CANNY FAMILY!

This Parent Handbook has all you need to know about Canny policies, procedures, and rules. Please review this  to prepare for your first visit to our center. Can’t wait to see you soon!

Any More Questions?

Please Text or Email us!

Contact Us

text 801.890.0650 [email protected]
Contact us

Canny Kids is licensed as an “hourly child care center,” meaning that we provide child care on an irregular basis. We are unable to care for children on a recurring schedule, and require each appointment to be scheduled separately. We ask for your compliance with this regulation as you plan and schedule how you’ll use our services.

We are licensed and monitored by the Bureau of Child Development, a part of the Utah Department of Health (UDOH). We strictly adhere to the rules and regulations they have outlined to assure your child’s safety during their stay with us.

 

 

Mon       7am-6pm
Tue        7am-8pm
Wed       7am-8pm
Thu        7am-8pm
Fri          7am-10pm
Sat         9am-10pm
Sun          closed

No subscription or membership is required when visiting Canny Kids!
With a low monthly subscription charge, members receive discounted childcare rates and additional benefits outlined below.

VISITOR

$0

monthly

Hourly Rates*:
$10/hour per child

Included Benefits:

  • Advance Booking: 5 days
  • Snacks and crafts during visits
  • Secure, live video feed access
  • Text and photo updates during visits
  • Up to 3-hour stays for children under 12 months
  • Up to 5-hour stays for children over 12 months
 
 *Children under 24 months are an additional $3 per hour

STANDARD

$9

monthly

Hourly Rates*:
$8/hour – first child
$7/hour – second child
$5/hour – additional children

Included Benefits:

  • Advance Booking: 2 weeks
  • All “Visitor Benefits” PLUS
  • Shared membership across all children in your household 
 
 *Children under 24 months are an additional $3 per hour

PLUS

$45

monthly

Hourly Rates*:
$8/hour – first child
$7/hour – second child
$5/hour – additional children

Included Benefits:

  • Advance Booking: 4 weeks
  • All “Standard Benefits” PLUS
  • Extended visits twice monthly**
  • Guest day pass once monthly 
  • Complimentary admission to monthly “Canny Family Nights”
  • No-fee cancelation when canceled before appointment start time
 
 *Children under 24 months are an additional $3 per hour

Advance Booking” refers to how far in advance care appointments may be reserved
**Extended visits have a maximum length of stay of 9 hours. Children under 12 months are not eligible for extended visits.
**Guest Day Pass allows a visitor to receive member pricing
**Canny Family Nights are designed for full family fun on the 3rd Monday evening of each month
Memberships can be canceled any time. Please allow 3 business days to remove a membership

APPOINTMENT CANCELATIONS

Notice Given
Fee
1 hour prior to scheduled start time
No Fee
WIthin 1 hour of scheduled start time
Cost of first hour
No Notice Given (abandoned appointment)
Cost of entire visit

AFTER HOURS PICKUP

TIME
Fee
10 minutes after center closing
$20
Each additional 5 minutes
$20

DIAPERS & CLOTHING

ITEM
COST
Diaper
$1
Loaner Pants (refunded when returned)
$5
Loaner Shirt (refunded when returned)
$5

Unfortunately, we can not care for any child with any of the following symptoms:

  • Fever over 100.3˙F
  • Vomiting or Diarrhea in the past 48 hours
  • Active sneezing, coughing, or colored mucus
  • Discharge from eye or nose
  • Contagious rashes or sores
  • Lice

If your child begins demonstrating these symptoms after arriving in care, we will notify a parent or guardian for pickup. Your child will be separated from the other children to keep from spreading infectious diseases, and we ask that you or an approved guardian arrive within 30 minutes of being notified by us.

Our check-in software will alert childcare providers of any allergies you add to your child’s profile. His or her name badge will be printed with a special symbol to indicate an allergy, as well as with the specific information you provide to us. Parents can manage this from their profile on the KidCheck app. 

If your child requires medication while in our care, please let us know at check-in. We will have you fill out our Medication form to help ensure appropriate administration of the medicine you provide. We do not store any over-the-counter medication to children in our center, including diaper rash cream. If your child may need any over-the-counter medication while in our care, please complete the medication form as you would with any prescription medication. All medications must be labeled with the child’s name.

Children in our care must be current in their immunizations. As an hourly child care center, we are required by the Utah Department of Health to receive a signed statement from a parent or guardian that each child’s immunizations are current. Please help us keep our facility a safe place for any immunocompromised children by being honest in your immunization report.

We want to provide all children with a fun, safe, and engaging experience while they are at Canny Kids. If your child has any special needs, please set aside some time to discuss how we may best care for your child prior to check-in. If your child requires smaller child-to-caregiver ratios to ensure safe care, accommodations may be discussed with an additional charge.

Our name says it all! We are passionate about helping children develop into gentle, kind, and clever people! Our staff is trained to effectively help support a healthy self-concept and emotional intelligence. When issues arise between children, our staff will use positive reinforcement and will encourage respectful conversation between children. We will discuss any concerns we may have with you when you pick up your child. Please talk with your child at home. If a child continues to exhibit concerning behavior in our center, we may need to discuss what additional steps are necessary to support the emotional and physical safety of all children in our center.

There may be some instances where care for a child in our center is no longer suitable, to ensure the safety of the other children or staff members. Canny staff does not take suspension or expulsion decisions lightly, and will work with families to ensure the best situation for all involved. The following are examples of causes for suspension or expulsion from our facility:

  • Child posing a risk of causing serious injury to him/herself or other children
  • Parent threatening physical or intimidating actions toward staff members
  • Parent verbally abusing staff members in front of children
  • Parent habitually tardy in picking up child (after center closing)

Our infant & toddler center (ages 0-2 years) has 4 cribs, as well as bassinets for children’s use. Sleeping areas will be free of any loose items, and children will always be placed to sleep on their backs in an area designed for infant sleep (children will not be permitted to sleep in car seats, swings, bouncers, etc.). Older children will have the opportunity to nap on a wipeable “nap mat” that is cleaned between each use. If a child prefers a quiet restful activity in place of a nap, a variety of appropriate options will be available to him or her.

Please let us know at check-in if you expect your child to need a nap, and would like us to provide extra encouragement to them at nap time.

Our staff is trained in baby wearing in a variety of different carriers. If you have a specific carrier you’d like your child to be worn in, please feel free to bring it (labeled!) for use while your child is here. We also keep several styles of carriers in our center.

We follow the Department of Child Care Licensing regulations on the number of children we can have in our facility at one time. This is dependent on our facility size, as well as how many child care providers are present in the center at any given time. Because of this, we may or may not be able to accommodate your child when you come in. Please feel free to call or text before you bring your children to ensure we will be able to care for them.

Infants & Toddlers

 

We maintain a 4:1 ratio of adults to infants. Due to lower capacity, we recommend scheduling your infant visits in advance. 

This group is designated for children aged 0-23 months

Preschool +

The state-mandated ratio for 2-11 year-olds is 12:1. Our center has 3 class areas to accommodate these groups.  

Preschool + includes children aged 2-11 years old. 

We hire some top notch people at Canny Kids. Each staff member is CPR and First Aid trained, and each staff member receives a comprehensive background check and fingerprinting before working in our center. The Utah Department of Health has strict guidelines on training for all childcare providers, which we are in compliance with.

We ask that parents schedule visits in advance since we regularly fill up. 

All families are able to schedule child care in advance. Visit “Rates and Memberships” to see advance booking details. You can schedule a reservation in the following ways:

  • Text 801-890-0650
  • Facebook Messenger
  • Website Live Chat

Please remember that we are licensed as an “hourly child care center” This means that we provide child care on a sporadic basis, and do not care for any child on a regular schedule. We ask for your compliance with this regulation as you plan and schedule how you’ll use our services.

Length of Stay Limits:

  • Under 12 months: 3 hours
  • Over 12 months: 5 hours
 

Diapers & Wipes

Please bring diapers for your child's stay (one per hour)

We also have disposable diapers on hand for purchase ($1 per diaper)

Our facility is not currently set up to accommodate cloth diapers.

Extra Clothes

Please send your child with a change of clothes, just in case.

Sometimes with kids, things get messy!

Meal (optional)

If your child has specific dietary needs, or will be with us over their meal time, you may provide a labeled, nut-free meal for them.

Canny Kids provides snacks every 2 hours, but no formal meals.

When you arrive, you may choose a cubby in the front lobby to store your children’s personal items (shoes, bag of clothes and diapers). Please have your child’s personal belongings labeled. We ask you to leave toys, electronics, and other personal items at home.

We use a check-in software called KidCheck. Families will set up a KidCheck account by downloading the KidCheck app (recommended), or on KidCheck.com, including the following:

  • a profile for any child that will be cared for at Canny Kids (please let us know about any allergies or special needs)
  • approved and unapproved guardians for pick-up. For the safety of your child, we will require a photo ID that matches the name and photo you have approved as a pick-up guardian for your child
  • please upload pictures to your Kidcheck account. This will help the security of the check-in and check-out process.

Once your account is set up, Check-in and Check-out is a breeze. All you’ll need is to share your phone number with the staff member at the front desk, and Voila! Your kids are checked in.

For the safety of the children in our care, parents and guardians will only be allowed in the lobby of our facility. Once parents have had a chance to place their child’s personal items in a cubby and complete check-in, the child will be allowed through a locked gate by a faculty member.  To help both the parent and child feel more comfortable on their first visit, parents will be allowed to briefly tour the center with their child and a child care provider. In accordance with child care licensing regulations, any individual aged 12 or older must have completed a comprehensive background check before being allowed in the main area of our facility.

At Canny, snacks are provided to children every 2 hours and are always included free with your child care. We are a nut-free facility and have dairy-free options available for children at each snack break.

We are licensed with the Health Department to serve only pre-packaged, pre-portioned foods. If your child will be at Canny Kids during a mealtime, we recommend sending a meal labeled with his or her name. Please remember that for the safety of all children in our care, we are a nut-free facility.

8am

BREAKFAST

10am

SNACK

12pm

LUNCH

2pm

SNACK

4pm

SNACK

6pm

DINNER

8pm

SNACK

We know that your kids are the most important part of your life, so we’ve got 4 live video feeds of our center available for you, so you can see what your child is up to at all times. Access to these feeds will be password protected, changed daily. By bringing your child to our facility, you acknowledge and accept that your child will be on the webcam videos

Occasionally, we may take photos of activities and children in our center to share with you (their registered guardian) or to promote some of the fun activities we have planned. On our general waiver, there is a “photo release” section, where you can indicate whether or not you would like your child photographed. Photos may be used on social media with your permission only. You can follow along on our accounts to see what is happening in our center.